Summary

Vacancy: 1	Age: 22 – 40 years	Location: LAGOS, NIGERIA
Salary: Attractive and competitive (to be communicated during the interview process).	Experience: Minimum of 1 year experience in customer service, front desk or sales	Published: 16 November 2025

Requirements

Education

• HND or B.Sc. in Mass Communication, Business Administration, Social Sciences, or any related field.
• Additional training in customer service is an added advantage.

Experience/Skills

• Minimum of 1 year experience in customer service, front desk, sales, or administrative roles (transport sector experience is a plus).
• Excellent communication (verbal and written) and interpersonal skills.
• Strong problem-solving ability and customer-handling skills.
• Ability to multitask and work under pressure.
• Proficiency in Microsoft Office tools (Word, Excel).

Additional Requirements

• Must be approachable, courteous, and well-mannered.
• Must be willing to work Saturdays and public holidays when necessary.
• Must be emotionally intelligent, patient, and able to manage difficult customers.

Required Competence

• Active listening and conflict resolution
• Good customer relationship management
• Attention to detail with accurate record-keeping
• Professional telephone etiquette
• Teamwork and collaboration
• Good organizational skills
• Time management and ability to prioritize tasks

Responsibilities & Context

• Time management and ability to prioritize tasks
• Respond to customer inquiries via phone, email, or in person.
• Maintain customer service logs and proper documentation.
• Provide updates to the operations and management team regarding customer feedback.
• Support other administrative tasks assigned by the management

Compensation & Other Benefits

• Competitive salary
• HMO

Employment Status

Full Time

Job Location

LAGOS, NIGERIA